Access expert support with your everyday trade and customs queries. Our Business Members enjoy peace of mind knowing our trusted support is available when needed - and you could too!
Enter search criteria
Enter search criteria
Access expert support with your everyday trade and customs queries. Our Business Members enjoy peace of mind knowing our trusted support is available when needed - and you could too!
Simply login to access your helpline.
"We’re here to support our business members at their point of need” – Suzanne Alecrim, the Chartered Institute
Keep your trade moving while staying compliant with the support of our world-renowned experts. The International Trade Technical Helpline equips our Business Members with a direct line to our trade and customs specialists. Become a Business Member today to access the helpline. Together, we can help you overcome your everyday trade challenges as they arise. Watch the video to hear how our helpline supported Brand Organic Ltd in their time of need.
Already a Business Member? Login to your member account to access the helpline.
Below is just a snapshot of how we support our Business Members, keeping their businesses compliant and their trade operational. If you have a customs or international trade query, we can help!
The International Trade Technical Helpline is immediate and professional.
The helpline support is tailored to our specific company needs.
You can read the full International Trade Technical Helpline T&Cs here.
Enquire about Chartered Institute Business Membership by submitting our short form.
Interested in our services or looking to join.
Mon-Fri 9am–5pm, Saturday 10am-4pm (excl. bank holidays).
Renewals, payments, support with your account or services.
Mon-Thurs 9am–5pm, Friday 9am-4pm (excl. bank holidays).
We'll respond as quickly as possible and look forward to hearing from you.